Emergency Info

If this page is posted on our web site, it is there as part of our Business Continuity Plan and is being posted because we have had an emergency and cannot be reached by telephone or email at our regular office location. The emergency could be local (like a lightning storm interrupting our electric service) or it could be regional (like a 911 disaster). 


1.  If you have trade orders:


To place a buy or sell order you need to determine where your account is carried. Look at your most recent statement and;

  • If your statement is for an  RBC Capital Markets (RBC) brokerage account it will read World Choice Securities, Inc. on the top left, FROM YOUR INTRODUCING BROKER just below your address, and say CLEARED THROUGH: RBC on the bottom. For RBC accounts, please call your registered rep direct or the World Choice home office at (817) 280-9900.
  • If your account is carried by a mutual fund company (like American Funds), by an insurance company (for variable annuities or life) or by another investment company (Inland) you need to look at your statement, locate the 800-service number and call them direct.


2.  If you have other account service requests:

  • Look at your statement and call the service number provided, or
  • Call a World Choice Employee at their home number as given below.

 

3.  Employee home telephone numbers and email are:

 

Name

Home Phone Number

E-Mail Address

Robert Cargin

(614) 226-8951

r.cargin@wcsrep.com

Theresa Montya

(817) 280-0295

theresa@worldchoiceonline.com

Sandy Moran

(817) 457-0453

sandy@worldchoiceonline.com

     
Before you call in an emergency, please remember we will be very busy and will be dealing with the most urgent matters first.  If your need is not urgent, please postpone your call until we have had time to resolve our problem.  We appreciate your courtesy and will be back to normal as soon as possible.